StilUp Support

We're here to help

Need a hand with StilUp? Most questions are answered below. If you can't find what you're looking for, email us at office.elarge@gmail.com and we'll get back to you, usually within 1–2 business days.

Contact us

• Email: office.elarge@gmail.com
• Response time: within 1–2 business days, Monday to Friday.
• Please include the email address linked to your account and a short description of the issue (screenshots help too).

Getting started

Building your closet

Add the clothes you already own by uploading a photo of each item and tagging it with a category, color, and a few details. The more of your wardrobe you add, the better StilUp's suggestions become.

Getting an outfit

Choose an occasion — work, date, casual, party, formal, sport, or a day outdoors — and StilUp checks tomorrow's local forecast and puts together a head-to-toe outfit from your closet, with a preview image so you can see the look before you wear it.

Credits & subscriptions

How credits work

Generating an outfit preview image uses credits. You receive a monthly credit allowance based on your plan, and reusing a previously generated image is always free.

Managing or cancelling a subscription

Subscriptions are billed through your Apple ID and renew automatically unless cancelled at least 24 hours before the end of the current period. To view, change, or cancel your subscription:

• Open the Settings app on your iPhone or iPad.
• Tap your name, then Subscriptions.
• Select StilUp and choose a different plan or cancel.

Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com.

Your account & data

Deleting your account

You can request deletion of your account and data at any time by emailing office.elarge@gmail.com. We permanently delete your closet items, outfit history, and profile within 30 days, except where the law requires us to retain certain records.

Privacy

Learn how we handle your data in our Privacy Policy and Terms of Service.

Still need help?

Email office.elarge@gmail.com and our team at Elarge LLC will be glad to assist.